To our valued customers,
These are challenging and anxious times for our communities, health-care workers and businesses. Over the past week we tried to reduce customers coming to our retail location – none have worked and our store has been flooded by people, making social distancing next to impossible. In recommendations from the Dept of health we have no choice but to close our retail store.
The safety of our employees and customers is our primary concern.
We have tested our business continuity measures to ensure we keep everyone safe while we continue to provide the best service.
We have seen a great increase in the number of orders the past week - this is impacting our shipping dept and we are seeing delays in shipping times of 15 business days.
Our local retail store will be closed until April 3rd
Our on-line ordering system will be fully functional – www.damseeds.com
We will have regular phone hours
We will allocate more employees to our order fulfillment stream
We will be adding enhancements to our shipping - moving orders up one shipping speed
These are challenging and unsettling times, yet we feel confident that as a company and community, we will manage through this together.
Thank you for your continued business and partnership.
William A Dam
President and CEO